Shipping policy
Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
|
Shipping option |
Condition |
Estimated delivery time |
Price |
|
Standard |
$0.00 an up |
2 to 8 business days |
$10.00 AUD |
|
Standard |
$150.00 and up |
2 to 8 business days |
Free |
|
Express |
$0.00 and up |
1 to 4 business days |
$20.00 AUD |
International Shipping
We offer flat-rate international shipping worldwide!
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International (Worldwide) |
6 to 20 business days |
$15.00 AUD |
|
Standard to New Zealand |
5 to 10 business days |
$15.00 AUD |
|
Express to New Zealand |
2-4 business days |
$30.00 AUD |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. American Konnection is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at american.konnection@yahoo.com with your name and order number, and we will look into it for you.